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POLICIES
- Kiki’s accepts cash, Visa, Mastercard debit and credit cards as well as American Express credit cards. We do not accept checks.
- Sorry no returns on purchased merchandise but we will gladly exchange any in-store purchases within seven days as long as the item is in new condition, in its original package, with the original tag attached. Exchanges must be accompanied with receipt.
- All sales are subject to sales taxes.
- Grooming services are done by appointment however if space permits walk-ins will be accomodated.
- The entire grooming process usually takes two to three hours but may take longer especially on weekends. We request that you drop off your dog at his/her appointment time and we will call you as soon as he/she is finished.
- Due to space limitations we require that you collect your pet within an hour after his/her completion. Customers leaving pets for periods longer than this will be assessed a $15 fee.
- We require that all pets be current on Rabies vaccinations in order to be groomed.
- Grooming prices vary based on temperament of the pet and condition of the pet’s coat.
- We have the right to reject any pet at our sole discretion if we believe that grooming the pet will be hazardous to the pet and/or our employees.
- All pets must be pre-screened (interviewed) before being invited to use our doggy daycare and boarding services. Pets must be non-aggressive towards other pets and people. This will be determined through our interview process. During the interview process we will ask you several questions about your dog to better understand his/her personality. All dogs must also stay a mandatory 3 hours(or up to a full day) with us (without mom or dad) as a part of the process. There is no charge for the interview, registration of evaluation day. Interviews are available by appointment only.
- Cats do not need to be interviewed but they must be non-aggressive to people.
- All pets must be at least four months old to attend doggy daycare of board at Kiki’s.
- Dogs must be vaccinated against Rabies and DHPP within the past year, and Bordatella within the past six months. Cats must be vaccinated against Rabies and FVRCP within the past year.
- All pets must be healthy and free of communicable diseases (within the past 30days).
BOARDING APPLICATION (click to download pdf)
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Copyright © 2009 Kiki's Pet Spa & Boutique
239 Dekalb Avenue (between Vanderbilt & Clermont Avenues), Brooklyn, NY 11205. (718) 857-7272
60 Broadway (between Berry & Wythe), Brooklyn, NY 11211. (347) 725-4027
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